FREQUENTLY ASKED QUESTIONS

WHAT BRANDS DO YOU CARRY

IN YOUR MERCH STORE?

Every single item in our store is packed with our bold, spicy, and unapologetic vibe. Why? Because this merch isn’t JUST about looking good and owning cool stuff—it’s about making things happen!

Every purchase made is on our merch store helps us turn up the heat and help fund the launch of our carefully crafted and perfected hot sauces, expected to be officially opened March 2025.You’re not just buying some T-shirts, cool hats, or awesome boots, you’re helping us finally bring our flavor revolution to life, repping our brand, being part of Hot Mess Hot Sauces history, and show the world you were MESS MOB since DAY ONE!This is one mess worth embracing, and I guarantee you that you will not be let down! We greatly appreciate your support, and I hope you can find something in our shop that will speak to you! 

DO YOU OFFER AANY DISCOUNTS?

As of today, December 19th, 2024, we do have a current promotion. We are giving everyone 15% OFF your order, all products included, which will be automatically entered at checkout. You will not need a promo code for this one! This promotion will be ending on January 4, 2025, but you better believe it won’t be the last!We also offer FREE SHIPPING on all orders, with no minimum purchase limit. This is ongoing! That’s just our gift to you for deciding to support our small business and our brand!One more thing you can do for a discount is sign up for our mailing list. New subscribers get a discount code as a welcome gift, and you‘ll always receive a special birthday gift from us, as long as you include you’re birthday when you sign up.We’re all about the hot deals here, don’t worry! We’re got you!



CAN I TRACK MY ORDER?

Yes, we provide tracking information for all orders. You will receive an email with your tracking number once your order has shipped. If you run into any issues receiving your tracking info, reach out to us: info@hotmesshotsauces.com 


DO YOU SHIP INTERNATIONALLY?

Unfortunately, we only ship to the United States and Canada at this time.
Be sure to sign up for our mailing list, so that you can be the first to know when we do start selling to other countries! We’ll be sure to keep you informed always! 

 

HOW DO I CARE FOR MY APPAREL OR MY ACCESSORIES?

You can find care instructions for each item in our store! You will find this information towards the bottom of the description section of the product. 

WHAT IS YOUR RETURN & EXCHANGE POLICY?

Here is our Return and Refund Policy.

 

 WHAT PAYMENT METHODS DO YOU ACCEPT? 

  • Visa
  • Mastercard
  • Amex
  • ApplePay
  • GooglePay
  • SHOP & SHOP Installments
  • PayPal

HOW ELSE CAN WE HELP WITH DONATIONS, ASIDE FROM SHOPPING MERCH?  

We recommend you go for the merch, that way you get to have something of ours in return!

 However, we’re currently also accepting donations on the following:

Still have questions? Contact Us!